To order your purchase :-
Note: You need to have a register account then only can proceed to place order.
Q. What are the payment methods available?
www.tusnamipump.com is only offer Online / Offline Bank Transfer
Please bank in cheque / cash deposit to the following account.
Payment / Bank Account Information:
Bank : Public Bank Berhad
Bank Account : 3188510405
Account Name : CSP Advance Sdn. Bhd.
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : email@example.com or upload a copy of your payment slip to Upload receipt
Note: Your purchased products will not be delivered until we have acknowledged the payment confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status, but "No Refund" of payment. You are only allow to exchange to others models.
- Please send an email to our email at firstname.lastname@example.org with the message title “Request to cancel order - Order No” in order to inform us about the cancellation order, and provide state which model for exchange.
- Orders that are in shipping or shipped will not be cancel and refundable.
Q. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia (RM).
Q. How long does the delivery usually takes?
Delivery usually will takes about 3 to 5 working days for Klang Valley and Peninsular Malaysia. While for East Malaysia maximum it take 7 working days.
Q. I still have doubts!
Do not worry about it. Please kindly email us at email@example.com for us to clear your doubts.
Note: Above FAQ is not applicable to Dealer.